This Privacy Policy describes how Motion Media ("we", "us") collects, uses and shares your personal information when you visit motion-media.store or purchase our services.
1. Information we collect
- Information you provide: name, email address, phone number, billing details, project briefs and files you send us.
- Payment information: processed securely by our payment providers. We never store full card numbers.
- Automatic information: IP address, browser type, device, pages visited and referring URLs, collected through cookies and similar technologies.
2. How we use your information
- To deliver the services you ordered and communicate about your project.
- To process payments, refunds and prevent fraud.
- To respond to inquiries and provide customer support.
- To improve our website and, with your consent, send marketing emails.
- To comply with legal obligations.
3. Legal bases (EU/UK visitors)
We process data to perform our contract with you, to comply with legal obligations, for our legitimate interests (such as improving our services and security), and with your consent where required.
4. Sharing your information
We do not sell your personal information. We share it only with trusted providers that help us run our business — payment processors, hosting, email and analytics providers — and when required by law.
5. Data retention
We keep order and project records for as long as needed to provide the services and meet tax and accounting obligations (typically up to 7 years), then delete or anonymize them.
6. Your rights
Depending on where you live (including under GDPR and the CCPA), you may have the right to access, correct, delete or export your data, object to or restrict processing, and withdraw consent. To exercise these rights, email douniasahmi4@gmail.com. We will not discriminate against you for exercising them.
7. Security
We use encryption (HTTPS), access controls and reputable providers to protect your data. No method of transmission over the internet is 100% secure.
8. International transfers
We are based in the United States and serve clients in Europe and the USA. Where data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses.
9. Children
Our services are not directed to children under 16 and we do not knowingly collect their data.
10. Changes
We may update this policy from time to time. The "Last updated" date shows the latest version.
11. Contact
Motion Media
539 W. Commerce St, #3725, Dallas, Texas 75208, United States
Email: douniasahmi4@gmail.com
Phone: +1 (308) 661-5935